![]() ![]() I always also suggest installing WireShark on a problematic device and running a capture until the disconnect happens.Īs for the Unifi system itself check in Alerts to see if your WAPs are being disabled due to Radar Detection on DFS channels. ![]() If they are Windows devices you can look in the Event Viewer in the System and Application logs for information as well as the WLAN AutoConfig log (Event Viewer ->Applications and Settings -> Microsoft -> Windows -> WLAN Auto-Config -> Operational). First, is there any pattern to the clients that disconnect? Are they always on the same AP, or do they all have the same WiFi adapter, in short is there a pattern? Second, many engineers make the mistake of assuming disconnect issues are caused by the network instead of the clients themselves. There are a quite a few things you can look at. Not only that, but my wireless devices are actually being balanced across the available radios again. I bumped the limit up to fifteen devices and haven’t had the problem since. The system was disconnecting and attempting to move clients too frequently trying to satisfy the load balancing setting. I have more than thirty connected devices at any given time and three radios. I checked and mine was set to five devices. The UniFi system has a load balancing feature that can be used to control the number of clients connected to each access point. Thinking about this logically jogged my memory. It was intentionally disconnecting my client. Eventually the issue occurred and I was able to see in the trace that the RESET packet was coming from the AP that I was connected to. I had installed Wireshark as part of the troubleshooting process and left a capture running while I used my laptop. Unfortunately, it didn’t directly lead to a resolution. I spent a few hours working through Ubiquiti’s excellent support material. The event logs on the controller and devices recorded the disconnects but didn’t show a reason. No changes coincided with the onset and all the software and firmware were up to date. I couldn’t find a pattern or common denominator to drill in on. My wife’s iPad and kids laptops did the same. My Oculus Quest would disconnect and reconnect mid-game. So you can imagine my frustration when multiple devices started randomly flapping. Normally it just does its job and disappears into the background. I’m on my second generation of the equipment and have been very satisfied with it overall. My network is based on Ubiquiti’s Unifi platform.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |